Terms and Conditions
Last Updated: May 16, 2025
1. Introduction
Welcome to Robotbuildrobot ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services, including the SO-101 robot arm kits ("Products"). By accessing our website or purchasing our Products, you agree to be bound by these Terms.
2. Ordering and Shipping
2.1 Order Acceptance. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.
2.2 Shipping. We will ship Products to the address you provide during checkout. Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by customs, weather, or other factors beyond our control.
2.3 International Orders. For international orders, you are responsible for all duties, taxes, and customs fees applicable in your country.
3. Payment Terms
3.1 Prices. All prices are in US dollars unless otherwise specified. Prices are subject to change without notice.
3.2 Payment Processing. We use Stripe for payment processing. Your payment information is subject to Stripe's privacy policy and terms of service.
3.3 Refunds. Our refund policy is available at robotbuildrobot.com/refund. All sales are final except in limited circumstances as outlined in our refund policy.
4. Product Use
4.1 Intended Use. Our Products are intended for educational, research, and hobby purposes only. They are not certified for use in safety-critical applications.
4.2 Assembly. Products are provided as DIY kits requiring assembly by the purchaser. You are responsible for proper assembly according to our instructions.
4.3 Risk Assumption. You acknowledge that working with robotics and electronic components involves inherent risks. You assume all responsibility for safe use of our Products.
5. Intellectual Property
5.1 Ownership. All intellectual property rights in our Products, including designs, software, and documentation, are owned by us or our licensors.
5.2 Open Source Components. Our Products may incorporate open-source software components which are subject to their respective licenses.
5.3 License. We grant you a non-exclusive, non-transferable license to use our Products and associated software for personal, non-commercial purposes.
6. Warranty and Liability
6.1 Limited Warranty. We warrant that our Products will be free from defects in materials and workmanship for 30 days from the date of delivery. This warranty does not cover damage resulting from improper assembly, misuse, or modifications.
6.2 Remedy. Your exclusive remedy for defective Products is replacement of the defective component(s). To request a replacement, contact support@robotbuildrobot.com.
6.3 Disclaimer. EXCEPT AS EXPRESSLY PROVIDED HEREIN, OUR PRODUCTS ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
6.4 Limitation of Liability. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR PRODUCTS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT.
7. Privacy Policy
Your personal information is subject to our Privacy Policy. By using our website or purchasing our Products, you consent to the collection and use of your information as described in our Privacy Policy.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved exclusively in the courts located in Texas.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our website or Products after any changes indicates your acceptance of the modified Terms.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Email: support@robotbuildrobot.com