Privacy Policy

At Robotbuildrobot, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information, such as:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through Stripe)
• Order history

1.2 Non-Personal Information

When you visit our website, we may collect non-personal information, such as:

• Browser type
• IP address
• Operating system
• Pages visited
• Time and date of your visit
• Referring website

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer support
• Sending order confirmations and updates
• Sending product information and marketing communications (with your consent)
• Improving our website and products
• Conducting internal analysis and research
• Preventing fraudulent transactions
• Complying with legal obligations

3. Disclosure of Your Information

We may share your information with:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors (Stripe)
• Shipping and fulfillment companies
• Email service providers
• Analytics providers
• Customer support services

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

4. Cookie Policy

We use cookies and similar tracking technologies to track activity on our website and collect certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for the following purposes:

• To keep track of items in your shopping cart
• To remember your preferences
• To understand how you use our website
• To improve our website and products

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your payment information is processed securely by Stripe, which maintains high-level PCI DSS (Payment Card Industry Data Security Standard) compliance.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we have about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our website and products are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@robotbuildrobot.com